Terms of Service

1.Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the products and services provided by Innovation Unknown Inc. ("CourtSauce," "we," "us," or "our"), including:

• The website at courtsauce.com and its subdomains
• The CourtSauce Tournaments application at tournaments.courtsauce.com
• The CourtSauce Leagues application at leagues.courtsauce.com
• The CourtSauce mobile applications: Pickleball, Tennis, and Squash (available on the Apple App Store)
• Any future products operated by Innovation Unknown Inc. under the CourtSauce brand

We refer to all of the above collectively as the "Services."

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

If you are using the Services on behalf of an organisation (a club, league, business, or other entity), you represent that you have the authority to bind that organisation to these Terms, and references to "you" and "your" include both you personally and the organisation you represent.

These Terms incorporate by reference our Privacy Policy, which describes how we collect and use information about you.

2.Eligibility

To use the Services, you must:

• Be at least 18 years of age, OR be at least 13 years of age with the consent of a parent or guardian (some features may require you to be 18+ regardless; we will indicate where)
• Be capable of forming a binding contract in your jurisdiction
• Not be barred from receiving the Services under applicable law
• Not be located in, or a resident of, a jurisdiction subject to comprehensive economic sanctions imposed by Canada

For tournament or league organisers: you must additionally be 18 years of age or older (or the age of majority in your jurisdiction, if higher), and you must have authority to act on behalf of any organisation you create on the Services.

3.Your Account

3.1 Account creation

You may use some Services (such as viewing public tournament information) without creating an account. Other Services require an account.

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password and authentication credentials confidential
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities under your account

We reserve the right to refuse account creation or suspend any account for any lawful reason, including violations of these Terms or applicable law.

3.2 Account types

The Services support several types of accounts and roles:

• Player accounts — used to register for tournaments and track participation
• Organiser accounts — used to create and manage tournaments and leagues
• Tournament or league staff — limited delegation to help run specific tournaments or leagues without organiser-wide access
• Organisation member roles — owner, admin, and assistant roles within an organisation

Some account types involve additional terms specific to that role (e.g., Section 7 governs organiser-specific terms).

3.3 Authentication

We use email-based authentication (magic links) and optional Google OAuth and Apple OAuth. You may also use a password for some operations. You agree:

• To use strong, unique passwords (if applicable)
• To enable two-factor authentication when offered
• Not to share authentication credentials or access tokens with others
• To report suspected unauthorized access immediately

3.4 Account closure

You may close your account at any time through your account settings or by emailing .

We may close or suspend your account if:

• You violate these Terms
• Your account has been inactive for an extended period (we will notify you before deletion)
• We are required to do so by law
• We discontinue the Services or your specific feature

Upon account closure:

• Your access to the Services ends immediately
• Tournament or league participation records remain in our system per the data retention rules described in our Privacy Policy
• Any pending payments or refunds will be processed according to the applicable terms
• You remain responsible for any obligations incurred before closure

4.Acceptable Use

You agree to use the Services lawfully and respectfully. You agree NOT to:

4.1 Harm others or the Services

• Use the Services to harass, threaten, defame, or harm others
• Impersonate another person or misrepresent your identity, affiliation, or qualifications
• Submit false, misleading, or fraudulent information (including registration data, scores, or payment information)
• Disrupt the Services or interfere with other users' enjoyment of them
• Attempt unauthorized access to the Services, other users' accounts, or our infrastructure
• Use automated tools (bots, scrapers, crawlers) to access the Services except as expressly permitted
• Bypass or attempt to bypass security, rate limiting, or access controls
• Distribute malware, viruses, or other harmful code
• Engage in any conduct that violates applicable laws

4.2 Misuse intellectual property

• Copy, reproduce, modify, distribute, or create derivative works from the Services or our content without authorization
• Remove or alter copyright notices, trademarks, or other proprietary markings
• Use our trademarks, name, or branding without our written permission
• Frame or mirror the Services on other websites without permission
• Use content from other tournaments or organisations without their permission

4.3 Commercial misuse

• Resell access to the Services or accounts
• Use the Services to compete with us by building a similar tournament or league management platform
• Use participant data obtained through the Services for marketing or other purposes outside the immediate tournament or league
• Engage in unauthorized commercial activity through the Services

4.4 Tournament-specific and league-specific misconduct

• Submit fraudulent registration information
• Manipulate or falsify match scores
• Falsely report tournament or league results
• Engage in collusion or match-fixing
• Use the Services to bypass tournament or league rules or eligibility requirements
• Register for tournaments or leagues you do not intend to attend in good faith (no-show abuse)

4.5 Content restrictions

When you submit content to the Services (profile information, tournament descriptions, messages, etc.), you agree not to submit content that:

• Is unlawful, harmful, threatening, abusive, harassing, defamatory, or invasive of privacy
• Contains hate speech, discrimination, or content that promotes violence
• Contains sexually explicit or pornographic material
• Infringes on intellectual property rights
• Contains personal information of others without their consent
• Is misleading or deceptive
• Violates any sport governing body's rules or codes of conduct

We reserve the right to remove content that violates these Terms or that we determine, in our reasonable judgment, to be objectionable.

4.6 Reporting violations

If you observe a violation of these Terms, please report it to . We will investigate and take appropriate action.

5.Tournament or League Participation (Players)

5.1 Registration

When you register for a tournament or league through the Services:

• You agree to the tournament's or league's specific rules, format, and policies (set by the organiser)
• You agree to provide accurate registration information
• You authorize the tournament or league organiser to use your information for tournament or league operations
• You acknowledge that information about your participation (your name, results) may be displayed publicly as part of normal tournament or league operations

5.2 Payment

Tournament or league entry fees are charged at the time of registration by Stripe on behalf of the tournament or league organiser. By registering:

• You authorize the charge to your payment method
• You acknowledge that the organiser, not CourtSauce, is the merchant of record for entry fees
• You agree that CourtSauce takes a platform fee (currently 3.7% plus $1.79 CAD per transaction) from the total payment
• You agree to the organiser's specific refund policy, displayed at the time of registration

5.3 Refunds and withdrawals

Refund policies vary by tournament and league and are set by the organiser. You will see the refund policy before completing registration. Common policies include:

• Full refund if withdrawn before a specified deadline
• Partial refund based on timing of withdrawal
• No refund after registration closes
• Custom policies set by the organiser

In all cases:

• Refund requests are processed by the organiser
• Refunded amounts are returned to your original payment method (typically 5-10 business days)
• CourtSauce platform fees are non-refundable except where required by law or in our sole discretion (e.g., the tournament or league is cancelled)

If a tournament or league is cancelled by the organiser, you are entitled to a full refund of your entry fee. The CourtSauce platform fee is also refunded in this case.

5.4 Participation conduct

When participating in tournaments or leagues through the Services, you agree to:

• Follow the rules and code of conduct of the tournament or league
• Behave respectfully toward other participants, staff, officials, and spectators
• Report accurate scores honestly
• Not engage in cheating, collusion, or unsportsmanlike conduct
• Comply with any sport-specific safe sport policies that apply

CourtSauce is not responsible for enforcing tournament or league rules or sport-specific codes of conduct; these are the responsibility of the tournament or league organiser and relevant sport governing bodies. However, we may suspend your account if your conduct on the Services violates these Terms or applicable law.

5.5 Communications

By registering for a tournament or league, you consent to receive:

• Email communications related to the tournament or league (confirmation, schedule, results, cancellations)
• SMS communications related to the tournament or league if you provide a phone number (match alerts, court assignments, urgent updates)
• Communications from the tournament or league organiser as needed for tournament or league operations

You may opt out of non-essential communications. You cannot opt out of essential transactional communications without withdrawing from the tournament or league.

5.6 Liability waiver

Tournament or league participation involves physical activity that may carry inherent risks of injury, illness, or other harm. CourtSauce is a platform that connects participants with organisers; we are not the host or operator of the physical event.

You acknowledge that:

• Physical participation in racquet sports involves inherent risks
• The organiser is responsible for the physical event, including venue safety, officiating, and emergency response
• You are responsible for ensuring you are physically able to participate
• You should consult a healthcare provider if you have any concerns about your fitness to participate
• The organiser may require additional waivers as a condition of participation

CourtSauce disclaims liability for injuries or harms arising from physical participation in tournaments or leagues organised through the Services to the maximum extent permitted by law.

6.Spectators

If you use the Services solely to view tournament or league information (brackets, schedules, scores, results) without registering or organising, the following terms apply:

• You agree to the acceptable use provisions in Section 4
• You agree to our Privacy Policy
• You acknowledge that tournament or league information is publicly displayed and you may view, share, and discuss it for personal use
• You agree not to scrape, redistribute, or commercialize tournament or league data beyond personal use

You are not required to create an account to spectate.

7.Tournament or League Organisers

This section applies to users who create or manage tournaments or leagues through the Services. Additional obligations apply to organisers.

7.1 Organiser eligibility

To create an organisation and run tournaments or leagues, you must:

• Be at least 18 years of age (or the age of majority in your jurisdiction)
• Have authority to act on behalf of any organisation you represent
• Be capable of entering into binding contracts
• Have a valid bank account in a supported country (currently Canada and the United States as well as others) for receiving payouts
• Complete Stripe Connect onboarding to accept payments

7.2 Organisation accounts

When you create an organisation on the Services, you become the owner of that organisation. You may invite additional members with the role of admin or assistant, each with specific permissions.

As organiser, you agree:

• To be responsible for all activity within your organisation
• To ensure that members you invite are authorized to act on the organisation's behalf
• To remove access promptly for members who no longer require it
• To handle disputes among organisation members internally; CourtSauce does not adjudicate intra-organisation disputes

7.3 Payment processing (Stripe Connect)

To accept payments for tournaments or leagues, you must connect a Stripe account through Stripe Connect. By doing so:

• You are entering into a separate agreement directly with Stripe (the Stripe Connected Account Agreement, available at stripe.com/legal/connect-account)
• Stripe processes payments on your behalf
• You are the merchant of record for all payments collected through your tournaments
• Funds flow from participants to your Stripe account, with CourtSauce's platform fee deducted at the time of payment
• You are responsible for chargebacks, disputes, refunds, and any other payment-related issues with your tournaments
• You are responsible for any taxes, fees, or regulatory obligations associated with the payments you receive

CourtSauce's role in payment processing is limited to facilitating the connection between you and Stripe and routing the application fee. We do not hold your funds, except as briefly as necessary during settlement.

7.4 Platform fees

CourtSauce charges the following fees:

• Per-transaction fee for each tournament or league registration payment: 3.7% of the transaction amount plus $1.79 CAD (or the equivalent in the transaction currency)
• First tournament free: new organisations receive their first tournament fee-free as a one-time promotional credit
• Subscription tiers running of leagues requires a subscription; annual plans may waive per-transaction fees in exchange for a flat subscription rate
• Custom arrangements for specific organisations may be negotiated separately

Fees are deducted from each payment at the time of processing. Stripe's own processing fees (typically 2.9% plus 30¢ for Canadian cards) are separate and are paid to Stripe directly.

We reserve the right to modify our fees with at least 30 days' notice via email and updates to this Terms document. Continued use of the Services after a fee change indicates acceptance.

7.5 Tournament and league data ownership

You retain ownership of the tournament or league data you create or contribute to the Services, including:

• Tournament or league configurations, rules, descriptions
• Custom templates
• Communications to participants
• Custom branding (logos, descriptions)

You grant CourtSauce a license to use this data:

• To operate and display the Services
• To provide the data to other users (participants, spectators) as part of normal tournament or league operations
• To improve the Services (in aggregate or with consent)
• To provide reports, analytics, and statistics

This license persists as long as the data is in our system. Upon your request, we will delete or anonymize your data subject to the retention rules in our Privacy Policy.

7.6 Participant data

When participants register for your tournaments or leagues, you receive access to their information necessary to operate the tournament or league. As the organiser, you become a "controller" of this personal information (or equivalent under your local privacy law). You agree:

• To use participant data only for tournament or league operations
• Not to use participant data for marketing without explicit consent
• To protect participant data with reasonable security measures
• To comply with privacy laws applicable to you and your participants
• To assist us in responding to participants' data subject requests
• Not to share or sell participant data with third parties without consent

If you intend to use participant data for purposes beyond tournament operations, you must obtain appropriate consents and disclose your practices in your own privacy policy.

7.7 Tournament and league conduct and content

You are responsible for:

• The content of your tournament or league listings (description, rules, branding)
• Communications you send to participants
• Decisions you make about registrations, refunds, bracket assignments, and results
• The conduct of your tournament or league events (officiating, scheduling, venue management)
• Compliance with sport-specific rules and governing body requirements
• Compliance with laws applicable to your tournament or league (venue regulations, accessibility, safe sport, etc.)

CourtSauce provides the platform. You operate the tournament or the league.

7.8 Cancellations and refunds

If you cancel a tournament or league after participants have registered:

• You agree to provide a full refund to all registered participants
• CourtSauce will refund our platform fee on the refunded transactions
• You remain responsible for any costs you have incurred (venue deposits, etc.)
• You should communicate the cancellation clearly to participants

We reserve the right to cancel a tournament or league listing if:

• It violates these Terms or applicable law
• The organiser is in material breach of these Terms
• Required by law or regulatory order
• The organiser has been unresponsive to legitimate customer service issues

7.9 Disputes between organisers and participants

CourtSauce is not party to disputes between organisers and participants. If a participant disputes a charge or files a complaint:

• The participant should first contact you (the organiser) directly
• If unresolved, the participant may pursue remedies under the organiser's published policies
• Payment disputes via credit card chargebacks are handled by Stripe under their dispute resolution process
• CourtSauce may mediate at our discretion, but is not obligated to do so

You agree to respond promptly and in good faith to participant inquiries and disputes.

7.10 Tournament and league staff and assistants

When you invite tournament or league staff or organisation members:

• You determine the permissions granted to each invitee
• You are responsible for the actions of those you invite within their granted permissions
• Members may be removed by you at any time
• The audit log records actions taken by each member for accountability

8.iOS Applications

The CourtSauce Pickleball, Tennis, and Squash iOS apps are provided under these Terms in addition to Apple's standard App Store terms.

By downloading and using the apps, you additionally agree:

• To use the apps in accordance with these Terms
• That the apps may access your device's storage to save match histories and preferences
• That the apps may send anonymized analytics to us to improve the apps
• That when integration with Tournaments/Leagues is enabled, the apps may receive and submit data on your behalf for tournament or league participation

The apps may be updated from time to time. Updates may add features, fix bugs, or change functionality. You agree to install updates as recommended.

You agree to comply with Apple's Standard End User License Agreement (EULA) for App Store apps, which applies in addition to these Terms.

8.1 In-app purchases and subscriptions

The current versions of the iOS apps offer in-app purchases, including auto-renewable subscriptions. Additional terms apply, including Apple's payment processing terms. By purchasing a subscription, you agree:

• Auto-renewal. Subscriptions are auto-renewable. Unless you cancel at least 24 hours before the end of the current period, your subscription automatically renews for another period and your Apple account is charged the renewal price.
• Cancellation. You can manage or cancel your subscription at any time through your Apple ID settings (Settings → your name → Subscriptions on your device). Cancellation takes effect at the end of the current billing period; deleting an app does not cancel its subscription.
• Payment processing. Apple processes all subscription payments through your Apple account. Innovation Unknown does not collect, process, or store your payment card information for in-app purchases.
• Shared across apps. A CourtSauce subscription is shared across the CourtSauce sport apps (Pickleball, Tennis, and Squash) — a single subscription unlocks the included features in each of these apps on the Apple accounts entitled to it.

Subscription pricing, billing period, and the features included are disclosed at the point of purchase within each app.

8.2 Discontinuation

We may discontinue any of the iOS apps with reasonable notice. If we do:

• Your locally stored data (match histories, preferences) remains on your device
• Any features that require server connectivity will become unavailable

9.Apple App Store

If you accessed any CourtSauce iOS or watchOS application through the Apple App Store, you acknowledge and agree:

• These Terms are between you and Innovation Unknown Inc. only, not with Apple Inc.
• Apple has no obligation to provide maintenance or support for the application.
• In the event the application fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any). Apple has no other warranty obligation with respect to the application.
• Innovation Unknown Inc., not Apple, is responsible for addressing claims relating to the application.
• In the event of a third-party intellectual property claim, Innovation Unknown Inc., not Apple, will be solely responsible for investigation, defense, and settlement of such claim.
• You represent that you are not located in a U.S.-embargoed country or on any U.S. Government prohibited parties list.
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you.

10.Intellectual Property

10.1 Our rights

The Services, including all software, designs, text, graphics, logos, and content (other than user-contributed content), are owned by Innovation Unknown Inc. or our licensors. All rights are reserved.

The CourtSauce name, logo, and product names (CourtSauce Tournaments, CourtSauce Leagues, CourtSauce Pickleball, CourtSauce Tennis, CourtSauce Squash) are trademarks of Innovation Unknown Inc.

You may not:

• Copy, modify, distribute, or create derivative works of our software or content (except as permitted by these Terms)
• Reverse engineer the Services or extract source code
• Use our trademarks, names, or branding without prior written permission

10.2 Your content license

When you submit content to the Services (profile information, tournament data, messages, etc.), you grant us a non-exclusive, worldwide, royalty-free license to use, display, distribute, and modify that content as necessary to operate the Services. This license:

• Lasts as long as we retain the content
• Survives termination only as needed to operate the Services
• Does not give us ownership of your content
• Does not allow us to sell or sublicense your content (except as needed to operate the Services through subprocessors)

You represent and warrant that you own or have the rights to all content you submit, and that submitting it does not violate any third party's rights.

10.3 DMCA and copyright complaints

If you believe content on the Services infringes your copyright, please contact us at with:

• Identification of the copyrighted work
• Identification of the allegedly infringing material on our Services (URL or other location)
• Your contact information
• A statement that you have a good faith belief that the use is unauthorized
• A statement that the information is accurate and that you are authorized to act on behalf of the copyright owner

We will respond to valid complaints in accordance with applicable copyright law.

11.Disclaimers and Limitations of Liability

11.1 Service is provided "as is"

The Services are provided on an "as is" and "as available" basis. We make no warranties of any kind, whether express or implied, regarding:

• The Services' reliability, accuracy, timeliness, or completeness
• The Services being uninterrupted or error-free
• The accuracy of tournament or league data, schedules, scores, or results
• The Services being fit for any particular purpose

To the maximum extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.2 Tournament or league information

We do not warrant the accuracy of:

• Tournament or league details (dates, venue, format) as set by organisers
• Match results or scores as reported by organisers or participants
• Player skill ratings or registration information

You should verify important information directly with the tournament or league organiser.

11.3 Third-party services

The Services rely on third-party providers (Stripe, Supabase, Cloudflare, Resend, Twilio, Anthropic, etc.). We do not warrant the performance of these providers, and our liability is limited where it depends on third-party performance.

11.4 Limitation of liability

To the maximum extent permitted by law, Innovation Unknown Inc. and its officers, directors, employees, and agents will not be liable for:

• Indirect, incidental, consequential, special, or punitive damages
• Loss of profits, revenue, or business opportunities
• Loss of data
• Personal injury or property damage arising from tournament participation
• Damages arising from third-party providers' failures
• Damages arising from your or other users' breach of these Terms

Our total liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the greater of:

• The total amount you have paid us in the 12 months preceding the claim, OR
• $100 CAD

These limitations apply regardless of the legal theory underlying the claim (contract, tort, statute, or otherwise) and survive termination of these Terms.

11.5 Force majeure

We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, government action, infrastructure failure, natural disasters, or labour disputes.

12.Indemnification

You agree to indemnify, defend, and hold harmless Innovation Unknown Inc., its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your use of the Services
• Your violation of these Terms
• Your violation of any law or the rights of any third party
• Content you submit to the Services
• Your conduct as a tournament or league organiser (if applicable)
• Disputes between you and other users

We reserve the right to assume the exclusive defense and control of any matter for which you are required to indemnify us, in which case you agree to cooperate fully in our defense.

13.Termination

13.1 Termination by you

You may terminate your relationship with us at any time by closing your account. Termination does not relieve you of obligations incurred before termination.

13.2 Termination by us

We may terminate or suspend your access to the Services, with or without notice, if:

• You violate these Terms
• We are required to do so by law
• We discontinue the Services
• Your account has been inactive for an extended period
• You engage in conduct that we determine to be harmful to us, other users, or the Services

For material violations, we may terminate immediately. For other reasons, we will provide reasonable notice where practical.

13.3 Effect of termination

Upon termination:

• Your access to the Services ends
• We may delete or retain your data according to our Privacy Policy and retention rules
• Outstanding payment obligations remain enforceable
• Sections of these Terms intended to survive termination (intellectual property, disclaimers, limitations of liability, indemnification, governing law, dispute resolution) continue to apply

14.Changes to These Terms

We may update these Terms from time to time. When we do:

• The "Last updated" date at the top of these Terms will be updated
• We will notify users of material changes via email or in-app notice
• Continued use of the Services after a change indicates acceptance of the updated Terms

For material changes affecting your rights, we will provide at least 30 days' notice before the changes take effect. If you do not agree to the updated Terms, you may close your account before the changes take effect.

15.Governing Law and Dispute Resolution

15.1 Governing law

These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict of law principles.

15.2 Jurisdiction

You agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the courts of Ontario, Canada, and you submit to the personal jurisdiction of those courts.

15.3 Informal dispute resolution

Before initiating any formal legal action, you agree to attempt to resolve disputes informally by contacting us at . We will work in good faith to resolve disputes within 60 days.

15.4 Time limit for claims

Any claim arising from these Terms or the Services must be filed within one year after the cause of action arose, or it will be permanently barred.

16.General Provisions

16.1 Entire agreement

These Terms, together with our Privacy Policy and any other agreements you enter into with us (such as a Stripe Connect agreement for organisers), constitute the entire agreement between you and us regarding the Services.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to be enforceable.

16.3 No waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later. Any waiver must be in writing.

16.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms to a successor in a business transaction (merger, acquisition, asset sale, etc.).

16.5 Notices

We may provide notices to you via email to the address associated with your account, in-app notifications, or posting to the Services. You agree that these methods constitute effective notice. You may provide notice to us at:
Innovation Unknown Inc., 115 George St, Suite 605, Oakville ON L6J 0A2, Canada
Email:

16.6 Relationship of parties

These Terms do not create an employment, partnership, joint venture, or agency relationship between you and us. You are an independent user (or business, in the case of organisers).

16.7 Third-party beneficiaries

These Terms are between you and Innovation Unknown Inc. No third party has rights under these Terms, except where expressly stated.

16.8 Language

These Terms are written in English. Translations are provided for convenience. In the event of any conflict between translations, the English version prevails.