First one free, either format.

The parts people ask about

Money questions deserve a straight answer in the same place, not a paragraph of small print.

Whose money is it?

Yours. Entry fees are charged directly on your connected Stripe account, so you are the merchant of record — and a refund debits you rather than waiting on a platform to pass it back.

Cancelling

Your league subscription renews monthly until you cancel it. Finishing a league doesn't cancel it, and we don't cancel it for you. Cancel and you keep access to the end of the period you have already paid for. A publishing fee is not a subscription — it is charged once, for that tournament, so there is nothing to cancel afterwards.

Refunding a player

You set the policy; we run the mechanism. A refund is issued against the original charge on your own Stripe account, so the money debits you rather than waiting on a platform to release it — and the amount follows the refund policy configured on the competition, not a rule of ours. That is why this page can tell you how a refund happens and not what yours will be: the policy lives on the competition, and it is the organiser’s to set.

What a refund costs you

We don't return our commission, or the sales tax charged on it. The commission is earned when the entry is taken, so refunding the player doesn't reverse it — on a $25.00 entry refunded in full, you are out our $2.72 plus tax on that $2.72, and the player is whole. Stripe's own fee follows Stripe's policy, not ours. Worth knowing before you set a refund policy: a generous one is a real cost, and it is yours.

Sales tax

We add sales tax to our own fees only, and only where we're registered to collect it — GST/HST for Canadian organisations, at your province's rate, billed monthly to your card and recoverable as an input tax credit if you're registered. Stripe determines this from your organisation's address. Entry fees are your supply: we never add tax to what your players pay.

Currency

Our fees are in Canadian dollars, and your card is charged in CAD. If your bank account isn't Canadian, your issuer converts at its own rate and may add a foreign-transaction fee — that conversion is between you and your bank, and not something we set.

Getting started

A card is validated, not charged, when you create your organisation. Your first tournament and your first league are both free, so you can run a real event before you pay anything.

Stripe's fee

Separate from ours, and taken by Stripe on your own account at its published rates. The exact amount depends on your country and the card your player uses.